Frequently Asked Questions

We specialize in providing long-play visual content that can be used in live events, especially in immersive environments where projection or large video walls are being used. We’ve tested this content in multiple live settings, including classical performances inside a cave in Iceland, reflective spaces at creative conferences, arena-sized worship experiences, various church services & liturgies, choral concerts in warehouses, musical acts in clubs, & art festivals with massive LED video staging. We also filmed this content for projects like lyric videos, art films, documentaries, and the like. So it’s kind of a hybrid between a film stock site, a VJ/projection loop library, & a top-shelf church media site.

Each standard clip comes in two different sizes: 4K & full HD 1080p. Initially, most 4K clips will be 4096x2160 (1.9:1 ratio), though all of our newer & future clips come in 3840x2160 (1.78:1 ratio). Full HD clips are 1920x1080. We recommend 4K for editing projects, while Full HD 1080 is best for most live VJ-ing (unless you have a full 4K system).

4K clips run straight through, as it was originally shot, while the 1080 versions have been edited to create a seamless loop, which is crucial for live event projection & VJ-ing.

All clips have been exported as QuickTime .MOV using the H.264 codec, though a few .MP4s have slipped through along the way. We currently do not offer any other format options.

There are three different tiers of Licensing available:

501c3 / NGOs.

Pro / Filmmaker / Artist.

TV/Film (Broadcast).

To learn more about our licensing agreements, click here.

It doesn't matter whether or not your project is making a profit or any money at all, if you aren't legally registered as a 501c3 or have NGO-status, you'll still need to go with the Pro License.

The pricing for 501c3 / NGO is already discounted by default. 

We offer long-play style clips that average around 1 minute in length. However, many of our visuals exceed this & can range anywhere from 3-6 minutes in length!

We issue Custom Commercial Licenses For Broadcast on a case-by-case basis. To request this type of license, send us an email at licensing@illuminate.us and we’ll hit you back with a quote.

In the email, be sure to include which specific piece of content you are interested in using, a description of the project, scope of use, deadline, & budget. On most occasions, we can also provide the original non-color-graded (flat) version of the clip in D-LOG format. Please allow 24-48 hours for a reply on all requests. We’ll get to it as fast as we can. In most cases, we’ll be able to provide a very quick turnaround, but if we’re filming inside the cinder cone of a volcano in a galaxy far, far away, it may take a few extra days. =)

We maintain the right to refuse any request without any explanation.

As often as we can! However, we are not currently on any consistent or set schedule for releasing new visuals. So don’t expect a new volume to come out every month, as you may have come to expect from other media sites. Our team has been heavily involved in both the film & live event/touring industries for well over a decade, & the bulk of our work/income still comes from the freelancing world. We film & edit content for this site when we can, & much of that bandwidth is based on our travel & work schedules, which can be all over the place. But as we create new visuals, we’ll get them on this site as fast as possible. To stay in the loop about new releases, subscribe to the Newsletter and/or follow us on Instagram.

While we know that subscription models works well for many stock content & media sites, it simply doesn’t work for us at this stage in our business. To offer a subscription means we would need to be more consistent with releasing new content, & as described in the previous question, that’s not a reality for us just yet. However, as our stock visuals business grows, this may change.

Another reason is because we value quality over quantity. And we believe that the art of curation invites us to be very selective & intentional about what we use in our projects. We want our community of artists to practice a high level of intentionality when it comes to curating visuals, which is one of the reasons we offer our products a la carte.

We do not offer any refunds for any purchases.